The Hilton hotel
The Hilton Hotel:
The Hilton Hotel is an organisation within the private sector and is a public limited company which means you can buy shares. The main aims of The Hilton Hotel is to make a profit by selling different things such as room service, meals or even expanding the business to potentially maximize the sales and customers. They also wish to grow the business and to be successful.
Link: http://www3.hilton.com/
Products and services:
The Hilton Hotel provide different products and services and high end luxury hotel chains with lots of different brands. Hilton Hotel offers a range of food and drink that is an important part of any stay. Customers can relax and have dinner in one of the Hilton Hotel restaurants and also have different options of breakfast to satisfy them. The hotel provides a serviced accommodation and they accommodate for all different types of people. They offer a range of services to meet customers’ needs such as the gym and relaxing spa's.
Regulations:
The Hilton Hotel complies with HASWA regulations, which is health and safety within the workplace and applies to everyone to ensure everyone is safe. Also another act that Hilton Hotel comply with is the Discrimination Disability Act by having different rooms, lifts and toilets which disabled people can get to easily. Some of the rooms in the Hilton Hotel are specialized for disabled people as they provide easy access for them.
What does the organisation provide products and services for?
The Hilton Hotel provide products and services for leisure travellers and business travellers. They maximize sales by offering extra services such as bed & breakfast, family fun packages and conference facilities. The Hilton also provide a Guest Loyalty Program in which frequent customers can accumulate airline miles and points by staying with various Hilton Hotel brands. The Hilton Hotel also have loyalty skills, which means that if customers stay there for a long period of time, they can get one night free of charge.
Who is the organisation responsible to?
The Hilton Hotel are responsible to stakeholders, shareholders and also to their employees. Stakeholders are expected to have a growth in the business, to make a profit and to be successful. However Employees are expected to be paid with a well secured job and to work in a good working environment. The organisation is responsible to its customers as it has to provide an exceptional service to make them want to come back to the hotel again. They would also expect a good quality of products and their needs to be met. Hilton Hotel is horizontally integrated as they own other hotels at the same level as them on the chain of distribution. Some examples of these hotels are Double tree by Hilton Hotel, Conrad Hotel & resorts, Hilton garden inn, Hilton grand vacations and Hampton Hotel.
To be environmentally and ethically responsible:
The Hilton Hotel are environmentally friendly and several hotels are being introduced to carbon free electricity. From 2009 to 2014 their goals are to reduce energy consumption by 20 per cent, waste output by 20 per cent and C02 emissions by 20 per cent. They continue to evolve its waste reduction strategy to reinforce its commitment and to minimize waste for community needs. Hilton Worldwide has developed partnerships and initiatives at national levels, which continually help them to reduce its aggregate waste. The Hilton are an Eco hotel and many people look for Eco holidays because they think they are doing a good deed and feel good within themselves as they are helping the environment become a better place to live in. 69 of its hotels in the UK have carbon free electricity. Hilton Worldwide has developed partnerships and initiatives at national and regional levels, which continually help them to reduce its aggregate waste across the portfolio. They have also partnered closely with its suppliers to identify sustainable solutions for laundry and housekeeping practices at their hotels.
To contribute to the international and UK economies:
The Hilton Hotel organisation group contribute to GDP in the UK and their total in the UK was GBP 101 billion in 2011 and was 6.7% of total GDP. The organisation created jobs in the UK which helps the multiplier effect as money that people earn then go and spend it on another business organisation for example The Hilton Hotel. Money is constantly spent over and over again in the economy. The Hilton Hotel employs over 135,00 people and the
majority of the employees who work in the hotels are members of the local community and this helps the Hilton Hotel as it supports the economy in the area.
The Hilton Hotel is also a huge organisation as they have different hotels all over the world. The Hilton Hotel business help a lot of other different businesses such as taxi companies, which makes it easier for customers to get to different places. When people are staying at the Hilton Hotel, they may not be as familiar with the are as they may have not been there before therefore they might need provided transport for them to get to different places. The Hilton Hotel bring in customers from all around the world such as inbound and domestic tourist. This is extremely good for the business in that area because tourists come and spend their money in the area which is where the multiplier effect comes in as they spend their money on other different things in the same area, therefore businesses make more profit. Most Travel and Tourism organisations benefit from people staying in hotels because people might want to get out and try different things and also visit all the events and attractions there is to offer. When guests stay in a hotel they might want to have something to eat and drink. Local restaurants will be able to provide the visitors with food and this is a benefit to the restaurant and bars as it bring employment and business to them.
Organisations such as Thompson have a interrelationship with the Hilton Hotel as the Hilton Hotel depends on Thompson to sell some of their rooms to their customers and Thompson rely on the Hilton Hotel as the organisation pays commission to the travel agents. The Hilton Hotel also relies on the internet companies like last minute deals to sell rooms that haven't been sold yet. This is a benefit to the customers as they get the room for a cheaper price and the Hilton Hotel doesn't loose out on money. Also local attractions may depend on the Hilton Hotel. They would have to advertise attractions near by so they can get more sales revenue and at the same time the Hilton may rely on the local attractions to entice people to stay in the Hilton. Attractions will benefit the organisation as they will get more customers which will lead to more profit for the organisation.
The Hilton Hotel is an organisation within the private sector and is a public limited company which means you can buy shares. The main aims of The Hilton Hotel is to make a profit by selling different things such as room service, meals or even expanding the business to potentially maximize the sales and customers. They also wish to grow the business and to be successful.
Link: http://www3.hilton.com/
Products and services:
The Hilton Hotel provide different products and services and high end luxury hotel chains with lots of different brands. Hilton Hotel offers a range of food and drink that is an important part of any stay. Customers can relax and have dinner in one of the Hilton Hotel restaurants and also have different options of breakfast to satisfy them. The hotel provides a serviced accommodation and they accommodate for all different types of people. They offer a range of services to meet customers’ needs such as the gym and relaxing spa's.
Regulations:
The Hilton Hotel complies with HASWA regulations, which is health and safety within the workplace and applies to everyone to ensure everyone is safe. Also another act that Hilton Hotel comply with is the Discrimination Disability Act by having different rooms, lifts and toilets which disabled people can get to easily. Some of the rooms in the Hilton Hotel are specialized for disabled people as they provide easy access for them.
What does the organisation provide products and services for?
The Hilton Hotel provide products and services for leisure travellers and business travellers. They maximize sales by offering extra services such as bed & breakfast, family fun packages and conference facilities. The Hilton also provide a Guest Loyalty Program in which frequent customers can accumulate airline miles and points by staying with various Hilton Hotel brands. The Hilton Hotel also have loyalty skills, which means that if customers stay there for a long period of time, they can get one night free of charge.
Who is the organisation responsible to?
The Hilton Hotel are responsible to stakeholders, shareholders and also to their employees. Stakeholders are expected to have a growth in the business, to make a profit and to be successful. However Employees are expected to be paid with a well secured job and to work in a good working environment. The organisation is responsible to its customers as it has to provide an exceptional service to make them want to come back to the hotel again. They would also expect a good quality of products and their needs to be met. Hilton Hotel is horizontally integrated as they own other hotels at the same level as them on the chain of distribution. Some examples of these hotels are Double tree by Hilton Hotel, Conrad Hotel & resorts, Hilton garden inn, Hilton grand vacations and Hampton Hotel.
To be environmentally and ethically responsible:
The Hilton Hotel are environmentally friendly and several hotels are being introduced to carbon free electricity. From 2009 to 2014 their goals are to reduce energy consumption by 20 per cent, waste output by 20 per cent and C02 emissions by 20 per cent. They continue to evolve its waste reduction strategy to reinforce its commitment and to minimize waste for community needs. Hilton Worldwide has developed partnerships and initiatives at national levels, which continually help them to reduce its aggregate waste. The Hilton are an Eco hotel and many people look for Eco holidays because they think they are doing a good deed and feel good within themselves as they are helping the environment become a better place to live in. 69 of its hotels in the UK have carbon free electricity. Hilton Worldwide has developed partnerships and initiatives at national and regional levels, which continually help them to reduce its aggregate waste across the portfolio. They have also partnered closely with its suppliers to identify sustainable solutions for laundry and housekeeping practices at their hotels.
To contribute to the international and UK economies:
The Hilton Hotel organisation group contribute to GDP in the UK and their total in the UK was GBP 101 billion in 2011 and was 6.7% of total GDP. The organisation created jobs in the UK which helps the multiplier effect as money that people earn then go and spend it on another business organisation for example The Hilton Hotel. Money is constantly spent over and over again in the economy. The Hilton Hotel employs over 135,00 people and the
majority of the employees who work in the hotels are members of the local community and this helps the Hilton Hotel as it supports the economy in the area.
The Hilton Hotel is also a huge organisation as they have different hotels all over the world. The Hilton Hotel business help a lot of other different businesses such as taxi companies, which makes it easier for customers to get to different places. When people are staying at the Hilton Hotel, they may not be as familiar with the are as they may have not been there before therefore they might need provided transport for them to get to different places. The Hilton Hotel bring in customers from all around the world such as inbound and domestic tourist. This is extremely good for the business in that area because tourists come and spend their money in the area which is where the multiplier effect comes in as they spend their money on other different things in the same area, therefore businesses make more profit. Most Travel and Tourism organisations benefit from people staying in hotels because people might want to get out and try different things and also visit all the events and attractions there is to offer. When guests stay in a hotel they might want to have something to eat and drink. Local restaurants will be able to provide the visitors with food and this is a benefit to the restaurant and bars as it bring employment and business to them.
Organisations such as Thompson have a interrelationship with the Hilton Hotel as the Hilton Hotel depends on Thompson to sell some of their rooms to their customers and Thompson rely on the Hilton Hotel as the organisation pays commission to the travel agents. The Hilton Hotel also relies on the internet companies like last minute deals to sell rooms that haven't been sold yet. This is a benefit to the customers as they get the room for a cheaper price and the Hilton Hotel doesn't loose out on money. Also local attractions may depend on the Hilton Hotel. They would have to advertise attractions near by so they can get more sales revenue and at the same time the Hilton may rely on the local attractions to entice people to stay in the Hilton. Attractions will benefit the organisation as they will get more customers which will lead to more profit for the organisation.